Training in Cisco is designed for people who need to know all about network switches and routers. Routers are what connect networks of computers via the internet or lines dedicated for that purpose. It's most probable that initially you should go for CCNA. Avoid jumping straight into the CCNP as it is very advanced - and you should gain some working knowledge to take on this level.

You must have a good understanding of how computer networks operate and function, because networks are linked to routers. Otherwise, you'll probably struggle. We'd recommend you first take a course in the basics in networking (CompTIA Network+ as an example - maybe with the A+ as well) and then do a CCNA course. Some providers offer this as a career track.

The CCNA qualification is the right level to aim for; don't be pushed into attempting your CCNP. With experience, you'll know if this level is required. If you decide to become more qualified, you'll have the experience you need for the CCNP - because it's a difficult qualification to master - and shouldn't be taken lightly.

The somewhat scary thought of securing your first role in IT can be made easier because some trainers offer a Job Placement Assistance programme. But don't place too much emphasis on it - it's quite easy for training companies to overstate it's need. Ultimately, the still growing need for IT personnel in this country is what will make you attractive to employers.

Help and assistance with preparing a CV and getting interviews should be offered (if not, see one of our sites for help). Make sure you work on your old CV right away - don't leave it till you pass the exams! You may not have got to the stage where you've got to the exam time when you'll secure your initial junior support position; but this is not possible unless your CV is with employers. If you'd like to get employment in your home town, then you'll probably find that a specialist independent regional recruitment consultant or service might be of more use than the trainer's recruitment division, for they are much more inclined to know what's available near you.

Fundamentally, as long as you focus the same level of energy into getting your first IT position as into studying, you're not likely to experience problems. Some students curiously invest a great deal of time on their training and studies and then call a halt once they've got certified and would appear to think that businesses will just discover them.

Many students come unstuck over a single courseware aspect which doesn't even occur to them: The way the training is divided into chunks and couriered to your address. Students often think it makes sense (when study may take one to three years to pass all the required exams,) for your typical trainer to courier a single section at a time, as you pass each element. But: What if there are reasons why you can't finish each and every exam? And what if you find the order of the modules counter-intuitive? Due to no fault of yours, you mightn't complete everything fast enough and consequently not get all your materials.

To be honest, the best option is to have their ideal 'order' of training laid out, but make sure you have all of your learning modules right from the beginning. Meaning you've got it all should you not complete it quite as quick as they'd want.

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